Privacy Policy
Effective date: January 1, 2026
Introduction
This Privacy Policy describes how Kayba (“we”, “us”, “our”) collects, uses, and shares information when you use our website (kayba.ai), hosted dashboard (app.kayba.ai), and open-source framework.
Information We Collect
We may collect the following types of information:
- Account information — email address and name when you sign up for our services.
- Usage data — pages visited, features used, and interactions within our services.
- Analytics data — browser type, device information, and IP address.
Analytics
We use PostHog for product analytics on both our marketing website (kayba.ai) and hosted dashboard (app.kayba.ai). This includes page views, feature usage, and interaction patterns. PostHog may set cookies to track sessions. You can disable cookies in your browser settings.
No personal information is required to browse kayba.ai. Analytics data is hosted in the United States.
How We Use Information
We use the information we collect to:
- Provide and maintain our services.
- Improve the product experience.
- Send important updates about the service.
- Respond to support requests.
Open Source Framework
When you use the Kayba open-source framework, your conversation traces and data are sent directly to your configured LLM provider (e.g., OpenAI, Anthropic). No data passes through Kayba servers. The framework runs entirely in your environment.
Hosted Dashboard
When you use the hosted dashboard at app.kayba.ai, conversation traces you upload are stored on Kayba infrastructure for the purpose of analysis, skill extraction, and prompt generation. You can delete your data at any time.
Data Sharing
We do not sell your personal information. We may share data with service providers who assist in operating our services (hosting, analytics, payment processing). These providers are bound by contractual obligations to protect your data.
Your Rights
You have the right to:
- Access your personal data.
- Request deletion of your data.
- Export your data.
- Opt out of analytics tracking.
To exercise any of these rights, contact us at hello@kayba.ai.
Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
Contact
If you have questions about this Privacy Policy, contact us at hello@kayba.ai.